Ultrasound probes • biopsy guides • repair assessment

MODEL-SPECIFIC PRODUCT ENQUIRY

Philips S12 (21380A) Phased Array Ultrasound Probe

Compatibility, condition, available inspection or test scope, availability, timing and shipping are confirmed for the exact model in the quotation.

SKU Philips-S12--21380A Categories , ,

Catalogue content is a product reference, not a universal compatibility, inventory or delivery guarantee.

Product details

Within the HP Sonos 4500, 5500 and 7500 series, as well as the Philips EnVisor platform, the S12 (21380A) sits as a phased array probe for cardiac and abdominal work. This catalogue entry presents the item under two condition routes: a new aftermarket-compatible transducer and a repair support for the original Philips S12 (21380A). Because these two paths carry different inspection expectations, the page focuses on what each condition implies before you commit.

For procurement teams, the distinction matters. A new compatible unit has not been through original equipment manufacturer validation, so any test scope or quality inspection attached to that unit is settled per enquiry. A repair service, by contrast, returns an existing transducer to working order, and the precise extent of that work is defined case by case. Neither route carries a blanket promise of condition, inspection level or turnaround. Every detail is confirmed in writing for the exact unit you request, and no term is assumed from this catalogue text.

For further sourcing options in this equipment family, compare the Phased Array Probes category alongside the Philips PA4-2 (21422A) Phased Array Ultrasound Probe.

Specification summary
Compatible Brand Philips
Probe Model S12 (21380A)
Array Type Phased Array
Compatible System(s) Philips EnVisor, HP Sonos 4500, HP Sonos 5500, HP Sonos 7500
Condition New Aftermarket-Compatible / Repair Service

Frequently asked questions

When enquiring: how do you handle shipping and packaging for this S12 probe order?

Shipping and packaging are negotiated for the individual order. We put the agreed packing method, carrier and any handling requirements in writing ahead of any commitment. No timeline or packaging standard is promised in this catalogue, so ask for the specifics in your enquiry.

What is the difference between this listing and the Philips PA4-2 (21422A) phased array probe?

The S12 (21380A) and the PA4-2 (21422A) are separate phased array models with different part numbers. This listing covers the S12 for EnVisor and Sonos systems, while the related listing covers the PA4-2. Compatibility for each is confirmed separately against your exact system.

Which details belong in my enquiry when asking about this S12 (21380A) unit?

State your host system model, if you are after a new compatible unit or repair of an existing probe, and your desired test or inspection scope. Include your country and port of entry. These details let us confirm condition, packaging and shipping terms for that specific order.

What connector and labelling checks are relevant for this probe model?

Compatibility with your system involves the connector type and probe label. The label carries the model number and array type. Verify that the connector matches your ultrasound system receptacle and that the label reflects the S12 (21380A) designation. Final checks are settled case by case.

Before ordering

Confirm the host system

Provide the system model and software or connector details when relevant.

Request current photos

Ask for model-specific photos and the stated condition of the offered item.

Review the quote scope

Check condition, compatibility, testing, timing and shipping before approval.

PRODUCT INQUIRY

Confirm this model against your system.

Include the system model, required condition or service, quantity and destination.

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