Clear answers before a product or repair request.

Send the manufacturer, full model and part number from the probe label, the host ultrasound system, clear photos of the probe and connector, and whether the request is for supply or repair.

Compatibility is reviewed from the exact model, connector, host system and available product documentation. The written quotation should identify the compatibility basis for the item offered.

No. A listing may describe a compatible aftermarket, OEM-brand, used or repair option. Brand and model names identify the intended system; the exact product type and condition are confirmed in the quotation.

Availability, dispatch estimate, destination coverage, carrier, paperwork and expected transit time are confirmed for each RFQ. The site does not promise one fixed delivery window for every order.

The available inspection, test scope and documentation depend on the exact product or repair request. Ask for the applicable scope in the quotation before ordering.

Service, return and remedy terms are stated for the specific quotation or order. Report a compatibility, condition or shipping discrepancy promptly with the order reference and supporting photos.

Start from the exact probe model, then the guide or bracket reference used with it. Reusable and disposable guides, needle-channel sizes and attachment types differ between probe models, and a guide that fits one model in a family often does not fit another. Send the probe label and, where possible, a photo of the attachment point so the guide reference can be checked against the catalogue record before quotation.

Where a model-specific photograph is not held, the listing uses a clearly labelled representative or service illustration and states that on the page. It shows the product type and the fit points worth checking, not the unit being offered. Ask for current photographs of the specific item during the RFQ.

No. Cable and connector damage, lens or acoustic-surface damage, strain-relief wear, 3D/4D mechanical faults and TEE concerns each have different inspection boundaries, and some units are not economically or technically repairable. Send the model, host system and reported symptom so feasibility and scope can be reviewed before a quotation is issued.

The model and part number are normally printed on the probe housing near the strain relief, and again on the connector shell. Photograph the full label rather than transcribing it: characters such as 0 and O, or 1 and I, are frequently misread, and one wrong character points to a different catalogue record and a different compatibility answer.

They are navigation views over the same catalogue. Manufacturer archives group records filed under a brand; compatible-system pages group records currently mapped to a host-system term. Both are starting points for finding candidate models. Neither states affiliation or authorisation, and neither proves that every listed probe fits every hardware, software or regional configuration of that system.

The catalogue shows currently published records; it is not a complete statement of every request that can be reviewed. Send the exact probe model and host ultrasound system, and the request can be checked against current catalogue records and repair scope. If nothing suitable applies, that is stated rather than substituted with a near match.