eM6C Ultrasound Probe Repair — for GE Voluson E10

The eM6C belongs to the GE Voluson E10 family, a 3D/4D volume-array probe applied in OB/GYN imaging. This catalogue entry covers a Repaired-Serviced condition option, meaning the unit is offered after a service intervention and returns with a six-month warranty. The housing combines metal, plastic and steel, and the unit is powered electrically. Place of origin is Guangdong, China, under the Akicare brand name, with a CE quality certification and Class I instrument classification. Return and replacement cover the after-sale service period.

Before any order, confirm the physical identity of the connector and the exact system firmware on your Voluson unit. The catalogue lists the compatible system as Voluson E10, but the repair service applies to a probe model eM6C. Because each unit is handled individually, test scope, packaging, transit terms and the lead time are agreed case by case after direct contact with the supplier. Send your enquiry with the probe serial number and a photograph of the connector face.

For a comparable transducer in the same repair category, see the Probe Repair listing for RIC5-9A-RS Ultrasound Probe Repair — for GE VOLUSON P8.

Frequently asked questions

What should I ask about the lead time for this repair service?

Ask for the current turnaround for an eM6C repaired unit, including whether it covers testing on a Voluson system or a bench check only. Lead time is finalised against the specific order and never stated in this catalogue.

In practice, how do I confirm this eM6C will work on my Voluson unit?

Provide the system software version and the probe serial number when you contact the team. Compatibility is confirmed against that specific configuration before purchase, not assumed from the catalogue listing alone.

Is this the same repair service as the RIC5-9A-RS listing?

No. This listing is for the eM6C volume probe on the Voluson E10, while the linked sibling covers the RIC5-9A-RS for the Voluson P8. Both are repair services, but each probe model and compatible system require separate confirmation.

Which details do you need in my enquiry about this eM6C unit?

Include the probe model, the Voluson system serial number, the reason for repair, and a well-lit photo of the connector and probe label. Also state whether you require the repaired unit or a serviced exchange, as condition options differ.